Dubai Taxi Expects 8 Million Trips from Dubai Airports

Dubai Taxi Company (DTC), a leading provider of comprehensive mobility solutions in Dubai, expects the annual taxi and limousine trips from Dubai airports to cross 8 million with revenues projected to be around $680 million by 2029.

With the demand soaring to new heights, DTC on Tuesday said that it has signed a five-year strategic partnership with Dubai Airports, to be the exclusive provider of taxi services at Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC), reinforcing its position as the leader in offering premium mobility services in Dubai.

DTC CEO Mansoor Alfalasi and Dubai Airports CEO Paul Griffiths signed the agreement in the presence of senior officials. The company’s fleet features around 500 premium limousines, providing premium transportation services.

The partnership is a testament to the long-standing relationship between DTC and Dubai Airports to service the growing influx of passengers and visitors at Dubai Airports, which welcomed 93 million guests across both airports in 2024, resulting in 6 million limousine and taxi trips in 2024.

DTC’s partnership with Dubai Airports began in 1997 when it provided taxi services at the airport with a modest fleet of just 100 taxis. Subsequently, DTC has grown into a leading mobility provider, and the number one taxi operator, by market share, in Dubai.

Today, DTC operates a state-of-art airport fleet of approximately 900 taxis, including 700 dedicated airport taxis, in addition to specialised pink taxis catering to families, women, and children, as well as accessible vehicles designed to serve People of Determination.

Smart Transportation Services

As part of its commitment to innovation and adherence to the highest international standards, the taxi and limousine services at Dubai Airports are equipped with smart dispatch systems and advanced instant booking technologies accessible through user friendly apps.

These systems allow passengers to easily and quickly book taxis and provide cashless payment options. The vehicles are monitored by DTC’s control centre, ensuring safe, efficient, and timely transportation for all customers.

Mansoor Alfalasi said that the agreement demonstrates the strength of DTC’s relationship with Dubai Airports. As the exclusive provider of taxi services at Dubai’s airports for more than two decades, they were committed to showcase Dubai at its best to all passengers.

“With a team of well-trained drivers backed by sophisticated technology, DTC is committed to enhancing its operational capacity to align with the rapid growth and development at Dubai Airports, ensuring the continued delivery of world-class transportation services.”, he added

In 2024, DTC doubled its dedicated taxi fleet at Dubai Airports. This expansion aimed to support airport transportation services and boost trip numbers by 30%, helping reduce waiting times and improve service speed, while reducing the reliance on having to divert our regular city fleet towards the airport.

Paul Griffiths said that their goal was to create an effortless and seamless experience for every guest, from the moment they arrive at their airports to the moment they depart. Reliable, efficient, and well-integrated ground transport is a crucial part of that equation.

He added: “This partnership with Dubai Taxi Company ensures that guests at DXB and DWC experience world-class mobility solutions from the road to the air, reflecting the speed, convenience, and service excellence we uphold across the entire airport journey.”

Enhanced Travel Experience

DTC is dedicated to enhancing the travel experience for tourists and visitors by providing seamless, world-class transportation services that adhere to global best practices. This commitment ensures a superior journey while contributing to a memorable stay in Dubai. The exclusivity of these services supports the objectives of the Dubai Economic Agenda D33, further strengthening Dubai’s position as a premier global hub for business and tourism.

This is part of DTC’s new strategy for 2025-2029, which is set to solidify its leadership and reinforce its position as the largest taxi operator in the emirate and a regional leader in the transportation sector.