Parkin and Majid Al Futtaim Offer Seamless Parking

Parkin Company, the largest provider of paid public parking facilities and services in Dubai, on Wednesday said that it has signed an agreement with Majid Al Futtaim Properties (MAF), the pioneer of shopping malls, communities, retail and leisure across the Middle East, Africa, and Asia, to introduce a seamless parking experience at three of its most popular malls in Dubai.

The barrierless parking system will be implemented at Mall of the Emirates, City Centre Deira and City Centre Mirdif by 1 January 2025, under a five-year contract and the new seamless entry and exit experience expected to ease mall access for more than 20 million cars annually across the three sites totalling 21,000 parking spaces.

The mall parking fees will remain unchanged, offering customers consistent and transparent pricing and this partnership with the pre-eminent shopping mall operator in the UAE, reflecting Parkin’s commitment to growth and extending its market leadership.

The customers will be informed about parking costs upon entry by SMS or via Parkin’s dedicated mobile app and the visitors will be able to use Parkin’s app or its website to settle any parking charges.

Under the terms of the agreement, the operation, management and enforcement is expected to be fully implemented by 1 January 2025. The company will be responsible for the installation of cameras, barriers and related technology at the site throughout the contractual period, as well as any future maintenance.

These three malls are among the busiest retail destinations in Dubai with thousands of daily visitors. With Parkin’s advanced barrierless parking technology, visitors will no longer need to wait at the barriers when entering or exiting mall car parks.

Advanced cameras will automatically capture license plates, tracking each vehicle’s progress and duration of stay. Implementation of the new system will significantly reduce congestion levels and customer queueing times, particularly during peak hours, ensuring smoother traffic flow and an enhanced parking experience.

Reduces Congestion

Parkin CEO Mohamed Abdulla Al Ali said that this agreement with the region’s leading mall operator complements their existing operations underscoring Parkin’s ability to deliver growth outside of its core public parking market.

“Our smart systems will reduce congestion and enable smooth traffic flow, enhancing the overall customer experience at some of the busiest and well-known retail locations in Dubai. As the clear market leader in parking operations, management and technology, we will continue to leverage our unique capabilities and know-how to pursue further attractive partnership opportunities in this growing sector across the Emirate,” he added.

MAF CEO Khalifa Bin Braik said that they are constantly seeking innovative ways to enhance the customer experience at every touchpoint. The partnership with Parkin demonstrates MAF’s commitment to offer advanced solutions that simplify the parking process while addressing common visitor challenges.

“Whether it’s the convenience of barrier-free entry or the ease of electronic payment, this technology will provide millions of our customers with a seamless parking experience each year and will be one of the many smart solutions that we will introduce at our malls,” he added.