Telegraph Travel Name Emirates as World’s Best Airline

Emirates, Dubai’s national carrier, on Friday said that it has been named as the ‘World’s Best Airline’ amongst 90 global carriers in a comprehensive and methodological study by Telegraph Travel.

The detailed ranking and ratings were calculated from more than 30 criteria such as punctuality, baggage allowance, route network, quality of home airport, age of fleet, value of rewards programme and tastiness of in-flight meals, while the results were calculated referencing data from more than 18 independent and international awards, readers’ polls, ratings websites and expert reviews.

Described as a ‘worthy winner,’ the study announced that Emirates ‘ticks nearly every box, from baggage allowance to punctuality. It is the airline that operates the largest number of double-decker Airbus A380s, the jet that passengers love best – because it offers most space and legroom in all cabins, including economy.’

Telegraph Travel also said that Premium economy on its A380s is the best in the sky. Business class never disappoints and comes with a chauffeur to drive the passengers to and from the airport, increasingly a rarity.

First class has the finest wine list of any carrier – and showers. Its route network is also one of the biggest: 140 cities in 77 countries. It was voted the best long-haul carrier in the world by 30,000 Telegraph Travel readers.’

Emirates has received an additional 19 awards in 2024 so far and recognitions from a wide array of sources across the globe, including seven accolades at the Skytrax World Airline Awards in June for World’s Best Airline Inflight Entertainment, Best First Class Airline Comfort Amenities, Best First Class Airline in the Middle East, Best First Class Onboard Catering in the Middle East, Most Family Friendly Airline in the Middle East, Best Premium Economy Class Airline in the Middle East and Best Premium Economy Class Onboard Catering in the Middle East.

Meanwhile, the March 2024 AirlineRatings.com Airline Excellence Awards gave Emirates the top spot for its ‘Best-Inflight Entertainment’ and ‘Best Premium Economy’ – an acclaimed customer experience now serving 21 destinations across the world.

Acclaimed Premium Economy Class

Emirates Premium Economy Class has been widely hailed as an outstanding product, featuring leather seats with a generous pitch of up to 40 inches, a 19.5-inch wide seat with a recline of 8 inches, calf rests and footrests for additional comfort, a 6-way adjustable headrest and many other thoughtful touches such as easily accessible in-seat charging points and a side cocktail table, and a 13.3” TV screen. Customers can get comfortable under sustainable blankets made from recycled plastic bottles, a generously sized pillow, complimentary amenity kits and a globally exclusive sparkling wine- Chandon Vintage Brut 2017.

The award-winning catering onboard features a selection of generous meals made with seasonal ingredients and regional influences -all served on chinaware, accompanied by stainless steel cutlery wrapped in a linen napkin. Premium Economy Class is currently available on 21 routes – London Heathrow, Sydney, Melbourne, Christchurch, Auckland, Brussels, Geneva, Singapore, Los Angeles, New York, Houston, Riyadh, San Francisco, Mumbai, Bengaluru, Tokyo Narita, Tokyo Haneda, Sao Paulo, Osaka, Zurich and Dubai.